Digital Concert FAQs

I purchased a regular concert subscription for the previously announced season. What are my options now that in-person concerts are no longer happening?

We would be happy to convert your original purchase to a digital subscription with all of the benefits of a “super subscriber.” You also have the option of converting your purchase to a donation or requesting a full or partial refund. Please complete this form to let us know your preferred course of action.

How will I watch the BSO’s new digital concerts?

The BSO is partnering with the website USCREEN to host digital concerts during the 2020-2021 season. Digital concerts will be released via USCREEN monthly from February to June 2021. If you purchase a digital subscription in advance, concert videos and related content will appear as they are released in your video library once you log-in to USCREEN. If you don’t wish to subscribe, you may also purchase a digital ticket for $10 to view a concert after it is released.

Can I re-watch concerts?

Yes! Once a concert is released, it will be available for thirty days and you may re-watch it at any time you wish during that period.

Will USCREEN work on my device?

Our USCREEN page is accessible on over 1000 devices including iOS devices, Android devices, MACs, PCs, and more. For easy access, you can bookmark our page in your web browser, or add it to the home screen of your mobile device. For best audio quality, we recommend using a device other than your phone. If watching from a phone, we recommend using headphones or external speakers.

Can I watch BSO concerts on my TV?

Depending on your tech set up, you may be able to watch BSO concerts on your TV. You will either need an Apple TV/Airplay set up or a Google Chrome/Chromecast set up. For the majority of laptops and phones, Google Chrome and Chromecast will be the easiest route to stream a BSO concert to your TV. In order to do so, you will need to load the BSO’s USCREEN page in the Google Chrome browser, which can easily be downloaded and installed here. You will also need to have purchased and installed the Chromecast plug-in device. Once those settings are in place, hit the Chromecast icon in your browser to connect your device to your TV.

How are you able to produce concerts during COVID-19?

The BSO has worked with the Maine State CDC and venue partners to ensure a strong safety plan for gathering musicians and recording concerts this winter and spring. All musicians and personnel on stage will be COVID tested before the first rehearsal, musicians will be masked, and we will practice social distancing on-stage and off. Our programming has also changed to aid in safety and fall within State of Maine gathering limits. Our typical orchestra size this season will feature 25 musicians instead of 65, and program lengths are shorter to allow for more frequent rehearsal breaks for cleaning and air redistribution.

For any further questions, please write to info at bangorsymphony.org. Thank you!