Health and Safety

Effective April 1, 2022

The magic of live performance is born out of people gathering, in person and in real time. These guidelines were created with the utmost consideration for the health and safety of our employees, performers, and guests, which has been our first priority throughout the pandemic.


All audience members must:

  • Provide proof that they are fully vaccinated with an FDA approved COVID-19 vaccine;
    • OR, provide proof of a negative COVID-19 PCR test conducted within 72 hours of the performance start time, OR a negative COVID-19 rapid (antigen) test within 12 hours of the performance start time.
  • Present valid ID alongside above proof of vaccination or negative test. Children 18 and under do not need ID if attending with adult.
  • Stay home if they are experiencing any symptoms of COVID-19 or have been instructed to isolate.

Please read the full details below to ensure compliance with this policy and a smooth entry process at the Collins Center for the Arts.


Guests will need to be fully vaccinated with an FDA authorized vaccine and must show proof of vaccination at their time of entry into the venue with their valid ticket.

“Fully vaccinated” means on the day of the performance date as shown on the valid ticket, a guest is:

  • at least 14 days after their second dose of an FDA approved two dose COVID-19 vaccine, or
  • at least 14 days after their single dose of an FDA approved single dose COVID-19 vaccine.

Proof of vaccination must come directly from the healthcare provider that performed the vaccination. Guests may display proof on a smartphone or present a physical copy. Learn more about getting vaccinated today.

For guests who are not vaccinated for valid medical, religious, or age-availability reasons, they must provide proof of a negative COVID-19 test within the following parameters:

  • negative COVID-19 PCR test performed by a medical provider taken within 72 hours of the performance start time. The test results must clearly show the date and time of the test.  -OR-
  • negative COVID-19 rapid antigen test taken within 12 hours of the performance start time. The test results must clearly show the date and time of the test. This test may be performed by a medical professional or by using an over-the-counter testing kit. A time-stamped photo of an at-home test result is acceptable.

Together with the proof of vaccination, all guests 18 years or older must also present a government-issued photo ID such as a driver’s license, school ID, or passport. Guests younger than 18 without ID must attend with an adult who meets the above requirements.

Entry will be denied for guests who do not provide the documentation as required above.


Masks are recommended but not required for attendees. Masks will be available at the door for anyone who would like one.


By virtue of entering a Bangor Symphony Orchestra concert, guests are acknowledging that all of the statements below are true the day of the performance. If any of the statements are NOT true, guest should not come to the performance and instead view the concert online or seek a refund or exchange:

  • I have not tested positive for COVID-19 through a diagnostic test in the past ten (10) days.
  • I am not and have not recently experienced (within the last 48 hours) any new or worsening symptoms of COVID-19
  • I have not had close contact or proximate contact with any person(s) confirmed with a diagnostic test or suspected based on symptoms, to have Covid-19 within the past ten (10) days.


Any current ticket holder unable to attend in-person due to this policy will receive digital access to view a concert, or may seek a ticket exchange or refund through the Collins Center for the Arts Box Office. E-mail or call 1-800-622-TIXX. For questions about your digital access, e-mail


  • There will be no in-person Pre-Concert Talks. The Pre-Concert Talk will be available online one week prior to each performance, free to stream at any time.
  • The venue will open one hour prior to concert time.


The Bangor Symphony Orchestra, the Collins Center for the Arts, and University of Maine cannot categorically guarantee that any person entering University campuses or facilities will not contract COVID-19 or any other communicable disease and any such person must assess and accept the risks of illness or injury for themselves.